Last updated: 13 October 2026

At Thrum ("we", "us" or "our"), your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website and to the brand, technology and media services we provide. By using our website or engaging our services, you agree to the practices described here.

1. Information We Collect

We collect information you share with us directly and information gathered automatically as you use our website.

• Information you provide: your name, email address, phone number, company name, industry, business stage, project details and any other information you submit through our contact forms or by email.
• Information collected automatically: IP address, browser type, device information, pages viewed, referring URLs and general location data.
• Communication data: messages, enquiries and feedback you send to us.

2. How We Use Your Information

We use the information we collect to operate our business and deliver a better experience, including to:

• Respond to your enquiries and provide requested services.
• Prepare proposals, quotes and project estimates.
• Communicate with you about projects, updates and offers.
• Improve our website, services and overall user experience.
• Comply with legal, accounting and regulatory obligations.

3. Cookies and Tracking

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used and measure the performance of our pages. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

4. How We Share Your Information

We do not sell your personal information. We may share it with trusted third parties who help us operate our business, such as hosting providers, analytics tools and communication platforms, and only to the extent necessary. We may also disclose information where required by law or to protect our rights and safety.

5. Data Retention and Security

We retain personal information only for as long as it is needed to fulfil the purposes described in this policy or to meet legal requirements. We use reasonable technical and organisational measures to protect your data, but no method of transmission or storage over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, update or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites and platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

• Email: contact@thrum.co.in
• Phone: +91 7249329901